When thinking of enhancing your business branding and customer service, having 800 numbers for your business can hit two birds with one stone. While you will have to pay the telephone company in order to have a business 800 number, there are a number of advantages in having one.
Premium 800 Numbers Aid in Your Business’ Branding
Having an 800 number creates an image of sincerity and professionalism. When a company invests in tools that make it easier for customers to get in touch with them, it creates a perception that customer service is a company priority.
A 1-800 number that spells out the company name through the phone’s alpha-numeric keypad makes more people remember your number. This is even going a step further in your company branding.
Reach Out to More Customers and Potential Customers
Many 1-800 numbers can be called toll-free. This is perfect if you would like to get customers from nearby counties and states. This works well if you have products that can be shipped to anywhere in the United States. Companies with online products, which are downloadable or accessible right after payments were made, can also get more sales by having a toll-free 800 number.
Reminders About Having a Business 800 Number
If you can afford it, have a different 800 number for sales inquiries and another number for technical support. With this you can assign specialists to answer each line. Also, when a technical specialist has been stressed out by complicated inquiries, sales calls will not be affected by the technical support personnel’s mood.
When you have a 1-800 number for your business, be sure to keep up with your payment schedule. If your 800 number becomes inactive, you may lose a big fraction of your customers.
If you want to get your customer service and company branding to a higher level, consider getting 800 numbers for your business. These are easy for your clients to remember and will connect them to you fast. To get more information on this service, contact your telephone service provider and other communications service companies.